Singapore Pools is a government-controlled gaming organization founded on 23 May 1968 to counter the growing threat of illegal gambling syndicates and provide a safe and trusted betting platform. They also aim to be a world-class responsible gaming operator by encouraging responsible gambling, working with partners, and providing educational programmes for the public.
The company has more than a million members, making it one of the biggest sportsbook companies in Asia. They offer a variety of games and betting options, including 4D, Toto, Scratchit, international football matches and motor racing. In addition, they have a mobile app for members who want to bet on Toto and other events while on the go.
Besides offering a wide range of betting options, Singapore Pools is known for their fair and transparent lottery drawing process. It is a member of the World Lottery Association and has a Level 4 Responsible Gaming Framework certification. The results of each draw are published on the official website within minutes after the draw is over. Members of the public can watch the draws in person at any of their outlets.
In addition to its core business, Singapore Pools supports numerous charities in their efforts to serve the community. They do this by giving out cash prizes in the form of Singapore Pools vouchers, and donating a portion of their profits to Tote Board. This helps the community by boosting their financial independence and enabling them to meet basic needs like food, shelter and education.
It has won many awards for its commitment to corporate social responsibility. Among these, it has been named as a Great Place to Work by the Human Resources Director Asia and awarded the People’s Choice Award in the Best Workplace for 2024. Its employees have also won several awards for volunteering. These achievements are a testament to the company’s efforts in developing its people, supporting their career development and promoting a healthy work-life balance.
In order to maintain a competitive edge, Singapore Pools has made significant investments in technology and infrastructure. It has recently migrated its on-premises applications monitoring system to Oracle Cloud Infrastructure (OCI) to improve operations and deliver a secure, reliable betting experience for customers. In addition, the new solution enables Singapore Pools to monitor and automate multiple applications through a single dashboard, reducing troubleshooting time by half.
With the help of OCI, Singapore Pools can now resolve issues in minutes instead of hours. This minimizes risk, ensures robust governance of data and simplifies management. It has also been able to improve application performance and availability. Additionally, it has streamlined its operations through automated alerts and the ability to scale in real-time. It is now able to meet the high demand for its products and services without compromising security or reliability. This has improved the overall user experience and enabled the company to be more responsive to its customers. The move to OCI has also helped reduce its operating costs and improve its bottom line.